Business Analyst (Remote)

Middle | Remote | Business Analyst

Vacancy: 02 | Date Created: 04 Apr, 2023

Key Responsibilities

  • Work directly with founders to plan the key product features/improvements
  • Define sitemap, and layout pages of a new feature.
  • Write detailed specs for the development team and work with them to assure that the features are delivered as requested
  • Transfer and explain the defined features/improvements for other teams (CS, Product team, Designers, and Development team)
  • Collaborate with different teams (CS, Product team, Designers, and Development team) to ideate the possible solutions, and analyze the pros and cons to compare and choose the best fit solution.
  • Perform market research by speaking with customers and prospects, working with industry analysts, and looking at competitive solutions
  • Conduct user research by using User Interviews and Survey techniques to empathize and understand the users’ problems
  • Generate insights from users’ feedback and user research results
  • Validate solutions with users by using mockups, prototypes, and/or presentation
  • Maintain product roadmap and feature completions. Notify other teams of important change logs or upcoming features.

Basic Qualifications

  • Bachelor’s Degree with a computer-science-related background
  • At least 3 years of proven experience as a Business Analyst
  • Master one mockup tool
  • Have strong troubleshooting and analytical thinking skills to decide the best solution for new product features or improvements
  • Have a strong understanding of user interactions and user interface design
  • Knowledgeable in modern business technologies
  • Demonstrated experience leading cross-functional remote teams
  • The iterative mindset with a bias toward action and improvement
  • Familiarity with both design and development agile methodologies
  • Ability to handle multiple competing priorities in a fast-paced environment
  • Familiarity with developer engineering workflows
  • Communicate fluently in English.

Preferred Qualifications

  • Background in software specifications, user experience, software development, or program management is preferred
  • Preferred is strong experience in SaaS pricing strategies (preferably with usage-based pricing)
  • Preferred can also be strong experience in cloud environments, continuous integration workflows and infrastructure observability


  • 100% remote culture. Live and work from wherever you feel happiest.
  • Year-end Bonus based on your performance.
  • Offers allowance for any classes supporting the physical and mental health of employees, such as gyms, fitness, yoga, dancing, vocal, etc.
  • Day-off: 14 days/year and Vietnam holidays.
  • MacBook provided after probation.
  • Online Meet-ups: Weekly Happy Hour, Weekly Monday Funday, Internal Mini Games and Contests, Virtual Online Parties, etc.
  • Offline Meet-ups: All team Co-work, Monthly Meet-ups, Year-End Parties, etc.
  • Boost Company Trips.
  • Technical and general workshops in the company.
  • Free online learning and reimbursements for selected courses.
  • Bao Viet Premium Health Care Insurance (after 3 months in the role).
  • Annual health check-up at Premium Clinics.
  • Great chance to improve your expertise/skills and English communication via international exposure.
  • Get support and work with talented and friendly members.

Job Type

  • Full-time

Working time

  • From Monday to Friday with working time from 8:00 AM to 5:00 PM
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